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Privacy
Policy
How Tailored Cleaning Solutions
Protects Your Personal Data
GDPR and the Data Protection Act.
Privacy Policy - Tailored Cleaning Solutions
How Tailored Cleaning Solutions Protects Your Personal Data.
Privacy Policy
Last updated: 26 November 2025Tailored Group Enterprise Ltd, trading as “Tailored Cleaning Solutions” (“we”, “us”, or “our”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we use and protect your data when you visit our website, contact us, or use our domestic or commercial cleaning services.
1. Who We Are
Tailored Group Enterprise Ltd provides professional domestic and commercial cleaning services across London, Surrey, and surrounding areas.
Trading Name: Tailored Cleaning Solutions
Website: https://tailoredcleaningsolutions.co.uk
Phone: 07375 387001
Tailored Group Enterprise Ltd (Head Office)
Registered Office: 513 London Road, Cheam, Sutton, Surrey, United Kingdom, SM3 8JR
Email: [email protected]
Company Registration Number: 12477125
Incorporated on 25 February 2020.
2. The Information We Collect
We may collect and process the following information:
- Personal details – such as your name, address, phone number, and email
- Service enquiry details – information you provide when contacting us, requesting a quote, or booking a cleaning service
- Service-related information – property details, access instructions, and cleaning preferences
- Commercial client information – business contacts, site information, schedules, and service specifications
- Employment data – if you apply for a job (CVs, qualifications, right-to-work documents, references)
- Technical data – such as your IP address, browser type, and how you use our website (via cookies)
3. How We Use Your Information
We use your personal information to:
- Respond to enquiries or quote requests
- Provide domestic or commercial cleaning services
- Manage contracts and client relationships
- Process job applications and manage employment
- Improve our services, operations, and website
- Comply with legal, tax, and regulatory requirements
We only process your data where we have a lawful basis under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
4. Sharing Your Information
We may share personal data with:
- Our cleaning staff, supervisors, and contractors (for service delivery)
- IT, software, and website providers who support our business operations
- Payment processors or financial service providers
- Insurance companies (e.g., in case of claims)
- Law enforcement or government agencies where required by law
We will never sell your personal data.
5. Cookies and Website Data
Our website uses cookies to help it function properly and to understand how visitors use it. You can control or disable cookies through your browser settings.
6. How Long We Keep Your Information
We keep personal data only as long as necessary for the purpose it was collected. For example:
- Client service records – up to 7 years (for tax and accounting compliance)
- Job applications – up to 12 months if unsuccessful
- General enquiries – up to 12 months
After that, we securely delete or anonymise your data.
7. Keeping Your Data Safe
We use appropriate technical and organisational security measures to protect your information, including secure servers, encryption, access controls, and staff training on confidentiality and data protection.
8. Your Rights
Under the UK GDPR, you have the right to:
- Access the data we hold about you
- Ask us to correct or delete your information
- Withdraw consent (where applicable)
- Object to or restrict certain types of processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us at [email protected].
9. Updates to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website, with the updated date shown at the top of the page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
Tailored Group Enterprise Ltd
Email: [email protected]
Phone: 07375 387001
Registered Office: 513 London Road, Cheam, Sutton, Surrey, United Kingdom, SM3 8JR
Services Provided:
- Domestic Cleaning
- Commercial & Office Cleaning
- End of Tenancy Cleaning
- Deep Cleaning
- Specialist Cleaning Services
Need a
rapid response?
Call our 24/7 Emergency Service
Phone Line Now on +44 (0) 7375 387 001.
We are trusted by homeowners, businesses, and local authorities to provide professional cleaning services whenever needed. Whether it's a last-minute or unexpected cleaning emergency, our team is always ready to assist. From flood damage cleanup and post-construction cleaning to renovation debris removal and fire/smoke damage restoration, we deliver fast, reliable service to get your property back to its best. We also offer tailored cleaning solutions for hotels and short-term rental properties with high turnover. Just let us know what you need, and we'll ensure the job is done to the highest standard.
For a no-obligation professional cleaning quotation, call us or send a message on WhatsApp on +44 (0) 7375 387 001. We are a friendly team here, always willing to answer any questions and guide you through everything you need to know.
Do you have a regular window
cleaning contract with us?
Enjoy Reduced Rates
on All Our Services.
Giving Back to Our Community
At Tailored Cleaning, we believe in more than just keeping homes and businesses clean – we're committed to making a difference in the communities we serve. Volunteering at local events, such as St George's Day Parade in Whitton, we helped decorate the High Street with flags and hosted a stall to show our support and connect with the community. We're also proud members of Love Whitton — the Whitton Business Association — a fantastic local initiative dedicated to supporting and promoting businesses and events in the area.
We strive to support local communities wherever we can.
Book your clean today
– there's no time like the present.
Your trusted local cleaning professionals since 2019.
See if we cover your area.
We strive to provide the best cleaning services in Twickenham and the surrounding areas, including Kingston upon Thames, Richmond upon Thames and Hounslow. We also cover Teddington, Hampton, St. Margarets, Isleworth, Brentford, Chiswick, Kew, Barnes, Feltham, Middlesex, Ealing, Surbiton, Wimbledon, Ashford and Whitton. However, we are known to venture further afield for clients living near any of these areas.
We are looking forward to hearing from you